Responsible Gaming

At Werribee Pokies, we strive to provide a safe and enjoyable experience for all our players. We believe that responsible gaming is key to ensuring everyone has a positive time on our platform.

Safe and Balanced Gaming Habits

Gaming should be viewed as entertainment rather than income. Set a budget before playing and stick to it. Decide how much you can afford to spend, and do not chase losses by betting more money in an attempt to recoup previous losses.

Tips for Healthy Gaming

• Take regular breaks from gaming sessions
• Prioritize other aspects of your life, such as work, family, or friends
• Set a balance between gaming and daily responsibilities

Budget and Bankroll Management

Effective budgeting is key to responsible gaming. Allocate funds specifically for gaming, ensuring you don't spend more than you can afford.

Managing Your Funds

• Decide on a set amount for gaming each month
• Track your spending and winnings using our built-in tools or external software
• Regularly review your budget and adjust as needed

Deposit, Loss, Wager, and Session Limits

We provide various limits to help you maintain control over your gaming experience. Set these limits in the "Responsible Gaming" section of your account.

Limit Options

• Deposit Limit: set a maximum amount for deposits within a specified time period
• Loss Limit: stop playing when reaching a predetermined loss threshold
• Wager Limit: impose restrictions on bets to manage spendings
• Session Limit: take breaks or end sessions after reaching a specific duration

Reality Checks and Time Reminders

We encourage you to monitor your gaming habits. Our system can provide reality checks, sending notifications to review your play.

Reality Check Options

• Schedule periodic reminders about playing time
• Set limits for game session durations

Cooling-off Periods and Self-exclusion Tools

Sometimes, a break is necessary to regain control over your gaming habits. We offer cooling-off periods or the option to self-exclude from our platform entirely.

Managing Your Time

• Activate a cooling-off period (up to 30 days) to pause gameplay
• Choose permanent exclusion if needed

Account Verification and Age Restrictions

We require proof of age to ensure only adults can access our platform. This is mandatory for responsible gaming practices.

Account Setup

• Verify your identity during sign-up or account changes
• Ensure you comply with all applicable laws regarding online gaming, including minimum age requirements (18 in many jurisdictions)

Protection of Vulnerable Players

We strive to safeguard vulnerable players and promote a safe gaming environment. If you're concerned about someone's gaming habits, please contact our support team.

Supporting Others

• Reach out to our support staff for guidance or assistance with a friend
• We can provide information on resources available to help those struggling with problem gambling

Warning Signs of Problematic Gambling

Awareness is crucial in identifying potential issues. Recognize these warning signs and seek help if necessary.

Possible Indicators

• Playing more than you can afford
• Continuing to play despite losses or negative consequences
• Feeling anxious, stressed, or irritable while gaming

Support Organisations or Professional Help Resources

If you're struggling with your gaming habits, there are resources available to help. Our support team and external organizations can provide guidance.

Relevant Organizations

• Gamblers Anonymous: a global organization for individuals affected by compulsive gambling
• National Helplines: numerous countries have dedicated helplines offering confidential advice and support

Responsible Bonus Usage

Bonuses should be used responsibly, in moderation. Always review the bonus terms before accepting.

Bonus Guidelines

• Understand the wagering requirements associated with bonuses
• Set limits for using bonuses to maintain balance

Safer Gaming During Slots, Live Casino, Sportsbook, or Promotional Play

Different games and offers have unique characteristics that can impact your gaming experience. Be aware of these factors when making choices.

Safe Choices

• Familiarize yourself with the rules and odds of various games
• Understand the terms and conditions associated with promotions

Mobile Gambling Awareness

Mobile devices offer greater convenience but also introduce new challenges, such as potential overexposure to gaming opportunities. Be mindful of these risks when using our mobile app.

Tips for Mobile Gaming

• Set limits on playing time in mobile sessions
• Regularly monitor your progress and adjust settings if needed

Family/Device Protection Measures

Protect yourself from accessing the platform during family or personal events that may be affected by gaming habits. Adjust account settings to prevent unauthorized access.

Account Security

• Enable two-factor authentication (2FA) for added security
• Use a password manager to maintain strong login credentials