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Contact us

At Werribee Pokies, we strive to provide our players with exceptional support and assistance whenever they need it. Below, you'll find information on how to get help using the various channels available to us.

Our Support Channels

We understand that each issue is unique, so please choose the most suitable contact method for your query:

  • Live Chat: Available 24/7
  • Email Support.
  • FAQ and Help Centre

Our comprehensive FAQ section is designed to help you quickly find the answers you need. You can access it by clicking on 'Help' at the top of our website.

We're here to assist with any questions or concerns regarding your account, bonuses, withdrawals, or other topics. If you require assistance, please contact us via:

  • Email
  • Live Chat (available 24/7)

Please note that our response times may vary depending on the complexity of your query and the time of day. However, we always do our best to respond as soon as possible.

Responsible Gambling Assistance

If you're experiencing difficulties with responsible gambling or have concerns about your gaming habits, please don't hesitate to reach out. Our dedicated support team is trained to provide guidance on self-exclusion, deposit limits, and other tools designed to promote healthy play:

  • Contact our Support Team via Live Chat (available 24/7)
  • Use the help-centre resources on responsible gambling